RETURN POLICY

Order Cancellation

We accept order cancellations before products are shipped or produced. If your order has been cancelled, you will receive a full refund. If your order has already been shipped, we cannot cancel it.

Returns (if applicable)

We accept product returns. Customers have the right to request a return within 14 days of receiving the product.

Returned items must be unused, in their original condition, and in their original packaging. Please provide a receipt or proof of purchase when returning the item. Do not return items to the manufacturer.

Customers only need to pay for shipping once (including return shipping); there are no handling fees for returns.

Refunds (if applicable)

After receiving and checking your return, we will send you an email notification that we have received it. We will also inform you whether your refund request has been approved. If your request is approved, we will process your refund and automatically return the funds to your credit card or original payment method within a few days.

Refund Delays or Omissions (if any)

If you have not yet received your refund, please check your bank account again.

Then contact your credit card company; refunds may take some time to arrive. After that, contact your bank. Refunds usually take some processing time to arrive. If you have completed all the above steps but still have not received your refund, please contact us: [email protected]

Please contact our customer service at [email protected] to obtain a return address.